TRUNK (HOTEL)

The hotel is in an excellent location and is a buzzing, vibrant property. There is plenty of great shopping and restaurants in the are, and its a western traveler-friendly neighborhood; but at the same time, the property still had many Japanese guests and didn't feel "touristy." The rooms are well equipped and we enjoyed having a balcony with ours. The hotel offers luggage shipping which is convenient, and also helped with restaurant recommendations/bookings ahead of our arrival.

Clean, modern, aesthetically appealing, young, hip, the place to be in Tokyo, really nice young employees who went out of their way to make me feel special. When I arrived they welcomed me personally and fried my suitcases from the rain. The house cleaning was impeccable. I’ve never seen a more perfectly made bed. The design was simple. The lounge has the best vibe for working on your laptop with an oatmilk vanilla latte from the bar.

This is a wonderful hotel, convenienty located in Shibuya area. It is a Japanese style hotel, so the rooms are smaller than in the US or big chain hotels, but have a lot of comfort and charm. The staff at the hotel is extremely helpful and treats every guest like they were the only guest at the hotel. There is not line for check in. You are welcomed by the staff who will have you sit with a drink while they take care of the check-in procedure and they will escort you to your room. The hotel has a very trendy bar (many local young Japanese people hang out there during the day with their laptop and coffee/tea), two nice restaurants (one Western and one Japanese) and a shop with really cool merchandise. We absolutely loved the breakfast, Western style but with some Japanese flair (the soy yogurt was amazing), as well as the eggs and avocado toast. Good coffee too. We did not eat at the restaurant, but judging from the breakfast, I think it would be really good. High quality ingredients. They mini bar is stocked with nice organic juices, local beer and very nice and healthy snacks. I bought a bunch of their bars at their shop since they were so yummy. Water in the room is free. We had a great time, although the bed was a bit short for my husband who is tall, we did not mind. I'd rather stay in something local than a big American chain hotel.

- Exceptional friendly staff! The best. Felt very welcome - Atmosphere - Location - free bike rental

Location is excellent. Very cool area and the hotel is close to the action. Still very quiet in the rooms. Great vibe in the lobby with the sharing tables. Bar was great and staff are super friendly.